Frequently asked questions

Pick a product, add it to the cart and pay in Tunisian dinars (TND) by bank card through ClicToPay or with your Keyrounds wallet. You can check out as a guest with just an email address.

Delivery is digital and starts right after the payment is confirmed. Most keys arrive within seconds. Some orders take a few minutes while the key is prepared, and you can follow progress on the order tracking page.

If you ordered as a guest, all the keys of the order are sent to your email address as soon as every one of them is delivered. If you ordered while logged in, your keys are in your Keyrounds account, and we email you when they are all delivered.

Every product page states whether it can be activated in Tunisia. Some keys are tied to a region or to the country where you are when you activate them. We show a clear message on the page, and we only list products that suit Tunisian buyers.

PlayStation and Nintendo cards and keys work on an account of the same region, for example US or EU. Choose the region on the product page and use an account created in that region.

Open Steam, choose Games, then Activate a Product on Steam, and enter your key. For Steam gift cards, the currency of the card (EUR or USD) must match your Steam wallet currency.

Bank cards (Visa and Mastercard) through ClicToPay, and the Keyrounds wallet. Prices are shown in Tunisian dinars.

Yes. Choose the invoice option at checkout and download it later from your account. Invoices for Tunisia include VAT and the fiscal stamp where they apply.

Email support@keyrounds.com or call +216 56 187 637. You can also track any order with its tracking ID on the track order page.